By accessing this site, you agree to abide by the policies, terms and conditions
that govern this site. The policies, terms and conditions of the site are defined
as set forth below.
Restriction of Use
This website is for the sole intended use of socialoutcast.com customers use to
purchase products offered for sale on the website. All product names throughout
the site are trademarks or registered trademarks of the respective trademark
holders. socialoutcast.com is an authorized trademark of Social Outcast. Social Outcast
retains all copyrights to this website and written authorization must be
obtained prior to using any part of this site, in whole or in part.
Errors and Omissions
We work to ensure that the information on our site is updated and accurate.
However, we are not to be held responsible for any grammatical errors, typo
errors, non-notification of price changes, or technical errors. If there
are products listed on our site and ordered at an incorrect price, we reserve
the right to cancel said orders. We reserve the right to make price adjustments
without notice at any time. If your card has been charged, and we choose
to cancel your order, your credit card will be credited the original charged
amount.
Disclaimers and Limitation of Liability
The information on this site is provided by socialoutcast.com on "as is" basis.
Social Outcast will not be held responsible for any misrepresentation made under
its name or logo, by any of our affiliates. There are no express or implied
warranties of any kind in regards to any aspect of this site. By using the
features of this site, you agree to hold socialoutcast.com harmless for any damage
or loss of any kind due to your use of the website or any product purchased
from this website. The maximum responsibility of socialoutcast.com will be for
the amount you paid for the product, if any. Because a product is listed on
our site does not mean we endorse the product in any way. The only warranties
that apply to the products on our website are the standard manufacturer's warranty.
We do not provide any additional warranty for the products sold on our site.
Order Acceptance and Fulfillment
All orders placed through our website automatically receive a confirmation
email. Receipt of said email order confirmation, or any other confirmation,
does not guarantee our acceptance of your order, nor does it represent confirmation
of our offer to sell any certain product to you. socialoutcast.com reserves the
right to cancel orders, limit the quantity ordered of any specific item or
require additional information for verification purposes at any time, for
any reason.
Support and Service
If you need to make a request for support, please contact:
Social Outcast
E-mail: info@socialoutcast.com
Return Policy
We are dedicated to our customers and believe in the quality of all merchandise
that is sold on our site. Each product sold on our website is covered by the
warranty through us. You can contact a socialoutcast.com customer service representative
to assist you if any item is defective beyond repair. All product sales are
final.
Returns Process
The first step in the return process is to submit a Return Request Form via
email to info@socialoutcast.com.
You will need to include the following information:
- Customer Name
- Invoice/Order Number
- socialoutcast.com Item Number
- Reason for the Return Request
socialoutcast.com will implement a minimum restocking charge of 50% of the original
purchase price.
All returns must be received in their complete resalable and original condition.
All boxes, packing materials and accessories must be intact and in original
condition. We reserve the right to refuse any product returns that do not conform
to these standards.
socialoutcast.com cannot be held liable for any lost, damaged or stolen packages;
therefore, it is highly recommended that freight and proof of delivery tracking
are utilized by customers sending in return shipments.
Shipping and handling charges for all returned items are the responsibility
of the customer.
Refused Shipments and Unauthorized Returns
Additional charges will be assessed if merchandise returned to socialoutcast.com
is not in the exact condition that it was in when it was originally shipped
to the customer. Items must be unopened and have all packaging materials intact.
If the customer would like to avoid delays and extra charges in regards to
unwanted shipments, the customer must accept delivery of the product and afterwards
send a Return Request Form as described above. This procedure will allow your
account credit to be expedited if your return is valid according to the cause
delays in order resolution. These delays can take up to several weeks. Your
credit request will not be processed until we receive the returned product
back and said product is inspected by our Returns Departments.
Defective Returns
Customers may receive a Return Authorization for defective returns. This
authorization can only be used for exchange or repair, at our discretion, within
15 days from the date of shipping.
Returns will not be accepted after 15 days from the date of original shipment.
Shipping and handling fees on non-defective merchandise are not refundable
under any circumstances.
Order Cancellation
If you decide to cancel your order for any reason, you must socialoutcast.com
immediately. If the order has not yet been shipped, we may be able to cancel
the order upon your notification.
Orders may not be eligible for cancellation if they have already been shipped.
If the item has already been shipped, we will be happy to accept a return that
is in accordance with our non-defective return policy. No refunds will be given
for shipping and handling fees. It is the sole responsibility of the customer
to pay for all return shipping costs. socialoutcast.com reserves the right to assess
a 20% restocking fee for any order cancellation received after an item has
shipped from our warehouse.
Credits
The only time a credit will be issued is after the product has been received,
processed and inspected by socialoutcast.com. socialoutcast.com cannot control when
the credit is reflected on your statement; that is the responsibility of your
financial institution. It may take up to two billing cycles for the credit
to appear. You will want to contact your credit card company for further information.
Payment Methods
Socialoutcast.com aims to make your shipping experience as enjoyable as possible.
Therefore, we make shopping at our site fast and easy. We no longer accept online credit card payments. We accept online payments ONLY through paypal.com. You will be directed to paypal's site to complete your order, once you confirm your order. Please see Paypal's separate terms and conditions at www.paypal.com.
Credit Cards
We accept all payments through PayPal. We no longer accept credit cards payments through our website, as paypal is faster, safer and more convenient for the consumer.
Please note that from the point your credit card is charged, it will take approximately 30 days for you to receive your order.
If you are using a debit card in lieu of a credit
card, you will want to confirm with your bank the daily limits on your card.
We cannot be held responsible for any surcharges you may incur for placing
transactions exceeding your limit. We reserve the right to require additional
information at any time for verification and security purposes and will contact
you via phone or email if additional information is needed. Your order will
not be processed until we receive all required information. |
